SAM Managed Services
Service Deliverables:
- SAM policy and processes: Daily operation and measurement of SAM process adherence.
- Trustworthy estate representation: Monthly collection, update and ratification of all IT assets and software installed.
- Management of entitlement and use rights: Monthly collection and update of license entitlements and use rights.
- FinOps and cloud license management: Monthly metering and optimisation of software and cloud service usage.
- License optimisation and governance: Monthly maintenance and optimisation of license positions, usage and governance reporting, analysis of usage trends and opportunities for license optimisation.
SAM Managed Service Breakdown
In-Scope Services
- Monthly or quarterly license position reporting & reviews with product owners and/or infrastructure teams
- Quarterly Stakeholder Meeting
- Ongoing operational support to answer questions on software licensing
- Renewal reviews and advisory
- Licence advisory services
For Selected Publishers:
Optional Services
- Audit Defence
- Contract Right-sizing
- Advice on software license procurement
